At YuFeng Inc, we understand that timely delivery is critical for your business operations. This Shipping Policy explains our order processing times, shipping methods, delivery times, and related information for all orders placed through our website, email, or phone.
We ship to over 60 countries worldwide through our network of trusted shipping partners. Our goal is to process and ship your order as quickly as possible while ensuring that your products arrive in perfect condition.
Important: All shipping times are estimates and may vary due to factors beyond our control, such as customs delays, natural disasters, or carrier disruptions.
All orders are processed during our business hours, Monday through Friday, 8:00 AM to 6:00 PM MST (excluding US holidays).
Orders for in-stock items are processed and shipped within 3-5 business days of receiving payment confirmation.
Custom orders or bulk orders over 5,000 units require 15-30 business days for production and processing.
You will receive an order confirmation email immediately after placing your order, and a shipping confirmation email with tracking information once your order has been shipped.
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Ground | 3-7 business days | Calculated at checkout |
| Expedited | 2-3 business days | Calculated at checkout |
| Overnight | 1 business day | Calculated at checkout |
We ship to over 60 countries worldwide through DHL, FedEx, UPS, and ocean freight for large orders.
| Region | Express Delivery | Standard Delivery | Ocean Freight |
|---|---|---|---|
| Canada & Mexico | 3-5 business days | 7-14 business days | 14-21 business days |
| Europe | 4-7 business days | 10-20 business days | 21-30 business days |
| Asia & Australia | 5-9 business days | 14-25 business days | 25-35 business days |
| Africa & Middle East | 7-12 business days | 20-30 business days | 30-45 business days |
For large orders over 1,000 units, we recommend ocean freight for the most cost-effective shipping option. Please contact our sales team for a customized shipping quote for bulk orders.
Shipping costs are calculated based on the following factors:
You can view the exact shipping cost for your order during the checkout process before completing your purchase. For bulk orders or custom shipping requirements, please contact our sales team for a personalized quote.
Free shipping is available for orders over $10,000 within the continental United States. Contact us for details.
Once your order has been shipped, we will send you a shipping confirmation email containing:
You can track your package directly through the carrier's website using the provided tracking number. Please allow 24-48 hours for the tracking information to update after your order has been shipped.
International orders may be subject to import duties, taxes, and customs charges imposed by the destination country. These charges are:
We recommend checking with your local customs office to determine the exact amount of duties and taxes that may apply to your order before placing it. We are not responsible for any delays caused by customs clearance processes.
If you refuse to pay the applicable duties and taxes, the package will be returned to us. In this case, you will be responsible for the original shipping cost, return shipping cost, and any additional fees incurred.
While we strive to meet all delivery estimates, occasionally delays may occur due to factors beyond our control, including but not limited to:
If your order is significantly delayed, please contact our customer service team at yufenginc@yeah.netwith your order number, and we will work with the shipping carrier to resolve the issue as quickly as possible.
We take great care in packaging your products to ensure they arrive in perfect condition. However, in the rare event that your package is lost or damaged during transit, please follow these steps:
Notify us within 48 hours of the expected delivery date if your package is lost, or within 48 hours of delivery if your package arrives damaged.
For damaged packages, please provide photos of the damaged packaging and the damaged products. For lost packages, provide your order number and tracking information.
We will file a claim with the shipping carrier and work to resolve the issue as quickly as possible. We will either send you a replacement at no additional charge or issue a full refund.
If you need to change your shipping address after placing your order, please contact us immediately at yufenginc@yeah.net or call us at +1
Find answers to the most common questions about our shipping policy
Our shipping team is here to help. Contact us today and we'll be happy to assist you with any shipping-related questions.